Hello, the proposed replacement items are [items]. For the removed parts, I would like [specify for each: returned to me / handled by you]. Please confirm whether this can be arranged. If supplier returns or exchange-part conditions apply, explain the restrictions and any effect on the quotation. Record the destination of the removed parts on the job sheet and check each item at vehicle handover. Explain why any part cannot be returned. Please contact me before changing charges or disposal arrangements. This is an enquiry only; replacement or disposal has not been authorised.
