Hello, I am enquiring about destruction of [paper documents / storage media] in Lima, covering [box or item IDs and quantities]. No contents are being sent. Can you accept these, and is processing on-site or off-site? At handover, how are items authorised for destruction distinguished from those awaiting verification? Which IDs, quantities, processing times and unprocessed items appear on the final record, and how is it matched to the collection record? Who confirms return or other arrangements for items that cannot be processed? This is an enquiry only; collection and destruction are not authorised.