Hello, I am checking a multi-box shipment in Lagos with [total number] boxes expected. I have received [box IDs] but not [box IDs]. Please match each box to its delivery time, receipt record and the outer-packaging condition recorded, and flag unmatched items for investigation. What is currently known about the remaining boxes, when is the next update expected, and who follows up? Before closing the shipment, how are delivered, outstanding and unverified box counts confirmed, and what handover evidence is needed for an exception? This enquiry does not confirm receipt of the complete shipment.