Hello, I am enquiring about [type of remote healthcare service] in Lisbon and would first like to understand the handover process. If the clinician considers that some matters need in-person follow-up, who explains what remains incomplete, which care contact should be approached, and is a separate appointment required? With my consent, how are necessary records from this session transferred, and who follows up on anything not transferred? How are charges for the remote session and subsequent in-person service handled separately? This is a process enquiry only; no symptoms or medical records are provided and no appointment has been booked.
