Hello, I plan to replace [old furniture and approximate dimensions] with [new furniture] at [address, floor and access conditions] in Johor Bahru. The intended room is [location], and access is available at [times]. Please confirm separately whether the old item can be collected, who handles dismantling, and whether new-item delivery and assembly require separate bookings. List each appointment in sequence with its time, responsible party, contact channel and charge. If the new item arrives before the old one is removed, can temporary placement or a revised appointment be arranged? Unacceptable sequences or restrictions are [details]. This is a pre-purchase enquiry; no order or collection has been booked.