Hello, I would like a copy of [report or record type] from [approximate visit date and department] for [my own records / an external care provider]. Please explain which department handles the request, the available formats, how to submit required information securely and how to check completeness. If direct transfer is requested, please confirm whether it is available, what confirmations are needed, and how I can tell that the records have been sent or a copy obtained. Please also state the expected timing and charges. I will not send complete medical records or identity documents in this general enquiry.
