Hello, I am enquiring about transfer [transaction reference] and would like [a correction / to request cancellation; specify]. Please first confirm whether the recipient has been paid, the transfer is still processing or payment has not been made, and whether the requested action is possible. If so, explain the required information, any other parties whose confirmation is needed, how I obtain a record of the request, and fees or possible exchange-rate differences. If a refund is involved, explain how its amount, method and progress are confirmed. I will not provide passwords or verification codes in this enquiry, and I do not treat acceptance of the request as successful cancellation.
