I am making a non-urgent enquiry about attendance arrangements. For [appointment service or time], are waiting patients notified by a number on a screen, a name announcement or another prompt? I have [notification needs, such as difficulty hearing announcements]. What prompts are actually available, and where should I wait? If I miss or cannot hear a prompt clearly, which staff role should I ask to check my notification status? I am not requesting triage, priority or an assessment of whether waiting is safe, and will not use this information to arrange leaving the site.
