Hello, I have [type of shoes] in Lisbon needing attention to [sole / heel / surface issue], with these functional and appearance requirements: [details]. I can first provide photographs without personal information. Please identify parts that can be repaired, can only receive cosmetic treatment, cannot be repaired or need physical inspection. How might the colour, shape or material change, and what inspection or try-on would check the agreed work at handover? If the plan must change, how would the scope and cost be confirmed beforehand? This is an enquiry only; repairs are not authorised.
