Hello, I plan to arrange home support for a mother and baby in Ho Chi Minh City from [date]. The types of everyday assistance needed are [details], and the family already has discharge instructions. Please explain who handles the handover and what appropriate channel can be used to receive necessary instructions with my consent. Separately list everyday tasks you can undertake, cannot undertake or need to confirm, and explain how the care provided is recorded and how those records are handed over to the family or the next shift. If instructions are unclear or a task is outside your scope, who informs the family and how is the original healthcare team contacted for clarification? This enquiry concerns handover and service scope only. No medical records are attached, no changes to medical arrangements are requested, and no service has been booked.
