Hello, I bought [furniture model] through [online channel / specific store] and would like to enquire about returning it because [reason]. Please confirm which channel handles the request, which order details are needed and how to submit them securely. If the request can be accepted, where should the item be handed over, or must collection be arranged? Please explain who books collection, the charges and how I obtain a handover record. The current packaging and assembly condition is [details]. Please confirm the condition required before collection and whether disassembly, packing and carrying are included. This is an enquiry only; I do not treat submission of a request as approval of the return.
