Hello, I have an appliance, [type and model], in Brussels with [fault]. Its dimensions and floor location are [details]. Please first confirm acceptance, appointment requirements and the receiving address, and explain who arranges handling and transport and the charges. Please list assessment or quotation fees, when payment is due, whether they are credited against an approved repair, and charges if I decline the quote. If parts are needed, explain new-part or alternative options and their prices, and obtain my approval before repair. If repair is not possible or I decide against it, please explain the return condition, collection deadline and storage fees. This is an enquiry; delivery for repair has not been arranged.
