Hello, my [brand and model] has [fault], with [previous repair or liquid exposure details]. Please confirm whether you service it, diagnostic charges and the cost if I decline repair, and explain proposed parts, a complete estimate and expected turnaround. Please obtain agreement before extra work. Explain required data access and whether a reset is involved; do not reset without confirmation. Please provide the warranty scope and job record. This is an enquiry, not authorisation to dismantle or repair. This also involves [symptoms and their sequence, listed separately]. Please distinguish the items you can inspect from those still requiring assessment, and state proposed repair objectives and costs for each. If liquid-damage cleaning is performed, please explain how the remaining functions would be checked afterward.