I am enquiring about boarding for [pet species and dates]. If remote video is offered, please explain whether it covers shared activity areas or sleeping accommodation, the viewing hours, and whether it is live or recorded. Which areas cannot be seen? If my pet is outside the camera view or the feed is interrupted, through which channel can I request an update and who replies? If video is not offered, please explain what status updates are available. No access password needs to be sent in response to this message.
