Hello, I am in [area] and my pet is [species, age and size]. I would like [grooming / boarding / care / a veterinary consultation] on [date]. Please confirm whether you can accept my pet, any records or assessment needed, the exact service and total cost. Is transport available, where is handover, and how will collection be communicated? If discounts or assistance are available, please explain eligibility and a secure channel for documents. Please explain cancellation terms and how a booking is confirmed. This is an enquiry only, not authorisation for services or payment; in an emergency I will contact a vet directly.
