Hello, my installation address in Batam is [address and floor], and I would like internet service to start by [date]. There will be [number] simultaneous users at peak times, and essential tasks are [video meetings, file uploads or other needs]. Please first confirm installation availability at this address, whether a site visit is needed, and responsibility for equipment and cabling. Explain download and upload conditions, shared bandwidth and usage limits, and how the recommended plan meets these tasks. Please state the fault-reporting process, response commitments and the relevant terms, together with installation and equipment charges, monthly fees, contract length and early termination costs. This is an enquiry, not an order.
