I would like [garment] cleaned. The stain is at [location] and was first noticed at [time / unknown]. It was later treated at [time / unknown] with [known product name / product unknown]. The treatment already carried out was [details], and the uncertain information is [details]. What existing information or in-person assessment do you need before deciding whether to accept it? I will not try another treatment just to provide more information, and I do not assume the stain can be removed.
